Labour has released an aviation policy it says it would implement if elected. The measures are proposals only; current consumer rules for air travel are unchanged.
Under the plan, airlines would have to show the full fare, with all fees included, before booking, and disclose when personal data such as search history is used to set the price offered. If a large airline cancelled or significantly changed a flight, passengers would receive an automatic refund. Compensation or reimbursement would also apply to badly delayed checked bags and services paid for but not provided.
Labour says the refund and compensation rules would target big carriers rather than small regional operators such as Sounds Air or Air Chathams. Major airlines would also have to publish on-time, cancellation and baggage-handling performance.
The party would require major airlines to give the Commerce Commission information on fares, costs and profits for regular public reporting, and would seek to guarantee smaller airlines fair access to airport gates, check-in, baggage handling and ground services.
Leader Chris Hipkins framed flying as a necessity for many regional travellers. Labour acknowledged fuel, maintenance and small-aircraft costs push up domestic fares but argued those factors do not fully explain recent increases. Detail on enforcement and timing will matter if the policy is to move beyond a campaign pledge.
